FAQs

It’s all in the name. At BiteTrucks, you can order takeout from your favorite food trucks online through our mobile application. Its the easiest and fastest way to find the all the best food trucks closest to you or when you're on the go.

First, download the app to your iPhone or Android. Once you create an account and have verified your information, select the category that you’d like to browse (i.e. Food), and press the Search button or simply search the map and find the trucks nearest to you. If you know exactly what you’re looking for (e.g. “Dominic’s Food Truck” or just have a general idea (e.g. “frozen yogurt” or “pizza”), you can also enter keywords into the second search bar.

After you enter your address and press Search, you can sort the results alphabetically, or by customer rating, distance, or minimum subtotal. You can also select and combine filters like cuisine types or special offers.

The default sort is based on factors like distance, ratings, and your own personal ordering history. It’s not based on paid advertisements from merchants; besides the clearly marked Sponsored listings at the top of the results, we don’t charge food vendors to improve their search rank, like some of the others. We believe honest reviews speak for themselves.

Sure can. On both the search page and the menu page, you’ll see a message at the top of the screen that says, “Order for Today at ASAP.” This is the default setting. Click that, and you can select any pickup time up to one week in advance. Press Update and you’ll be ready to place your future order. However, some restaurants may not be open at certain times, so you should be mindful of the hours of the business and orders can only be scheduled during hours of operation.

If your order is scheduled for ASAP pickup, the vendor will already be in the process of preparing the order. For that reason, any changes or cancellations are best sent directly to the vendor though the app. If your order is scheduled for pickup at some point in the future, you can cancel or change the order up to one hour before the scheduled time. Go into your Order History, locate the “Awaiting order” and click the “Cancel order” button.